Upgraded the firmware to the lastest version (version 20), installed a usb memory drive (after formating it per Sony's instruction, hard-reset the player per Sony's insturction, even obtained a second Monsters, Inc. Blu-ray disc to play on the Sony BDP-BX1. Disc was stuck after the director's intro. Sony could not provide an answer as to why this blu-ray disc would not play on Sony BDP-BX1. Tried the disc on a newer Sony BDP-S360, and it played fine.Get more detail about Monsters, Inc. (4-Disc Edition) [Blu-ray].
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